7 everyday problems Arcos B2B solves for you (and how)
In retail, horeca or distribution, everyone says the same thing: time is scarce, manual tasks keep piling up and any mistake in orders, invoices or stock quickly turns into a fire to put out.
The Arcos B2B portal is designed precisely to tackle those pain points one by one and turn them into simple, fast and traceable processes.
1. “I waste time placing orders manually”
The problem:
- Orders by phone, WhatsApp or paper that get lost or misunderstood.
- Sales reps writing in a hurry, wrong references, incorrect quantities.
- Re‑typing the same replenishment lines again and again.
How Arcos B2B solves it:
- You place the order yourself in the portal, at your own pace, always seeing prices and availability.
- With the Excel/CSV order feature, you turn your internal lists into full orders in seconds, without entering data line by line.
- Your last purchases remain saved, so repeating standard orders is easy without starting from scratch.
Result: fewer calls, fewer errors, more time for your end customer.
2. “I only discover stock issues when it’s too late”
The problem:
- You plan a promotion, change a display or add a product to the menu…and then it’s out of stock.
- You have to call or message the rep every time you’re unsure.
- It’s hard to commit to your own customers if you don’t control real availability.
How Arcos B2B solves it:
- The portal shows real‑time available stock for every reference before you place the order.
- You can adjust quantities on the spot, choose alternatives and avoid out‑of‑stocks in key seasons or campaigns.
- Your sales rep sees the same data as you, so you both talk from facts, not guesses.
Result: fewer surprises, fewer apologies, more confidence when you promise something to your customer.
3. “Finding invoices and delivery notes is a nightmare”
The problem:
- Invoices scattered across emails, binders and internal systems.
- Delivery notes going missing, orders where you’re not sure what was actually delivered.
- Slow month‑end closing and disputes without clear data.
How Arcos B2B solves it:
- In your private area you have all your invoices, delivery notes and orders organised and ready to download.
- You can check at any time what was shipped, what is pending and what has been invoiced.
- Finance and admin teams can access the portal directly, without relying on the sales rep or customer service.
Result: faster closing, fewer email chains, incidents handled with full traceability.
4. “Every change of delivery address is a risk”
The problem:
- You have several stores, kitchens or warehouses and every order requires remembering the exact address.
- Last‑minute changes shared by phone or WhatsApp don’t always reach the warehouse correctly.
- Delivery errors that generate extra costs and frustration.
How Arcos B2B solves it:
- You manage all your delivery addresses from your profile: stores, warehouses, central kitchens, etc.
- When placing an order, you simply select the right address from a validated list.
- For more advanced operations, you can activate dropshipping so Arcos ships directly to your end customer when needed.
Result: fewer logistics incidents, fewer calls to fix data and cleaner deliveries.
5. “I don’t have clear visibility of payments and due dates”
The problem:
- You don’t clearly see what’s still open, what’s overdue and what has already been paid.
- You need to request statements or reports from your contact at Arcos.
- Month‑end surprises create tension internally and with suppliers.
How Arcos B2B solves it:
- From the portal, you can check your invoices and due dates at any time.
- You see your payment status and avoid surprises when closing the month or planning cash‑flow.
- Any clarification with Arcos’ admin team starts from shared data, not from a “feeling”.
Result: a more transparent financial relationship, less stress and more strategic conversations with Arcos.
6. “I find out about new products too late”
The problem:
- New products reach you via catalogue or during a visit, when it’s too late to adjust your assortment.
- It’s hard to differentiate if your range doesn’t evolve at market speed.
- You miss opportunities for campaigns or special spaces with new products.
How Arcos B2B solves it:
- In the New products section you see the latest items with stock, formats and prices ready to activate.
- You decide what to add to your assortment based on real availability, not just a PDF list.
- You get access to B2B documentation and tools to present these launches better in store, on your menu or in your own catalogues.
Result: more differentiation, more agility to ride trends and higher perceived value for your customers.
7. “When something goes wrong, I need fast answers”
The problem:
- Urgent order, missing line, question about an invoice or last‑minute change.
- Without information you can’t respond to your customer, and all the pressure falls on you.
How Arcos B2B solves it:
- The portal gives you instant visibility: order, status, delivery note, quantities shipped and pending.
- You document the issue with precise data (order number, dates, references), which speeds up resolution.
- Behind B2B there is a team that knows your channel, your pace and the urgency of certain situations; technology is there so we can respond faster and better.
Result: less “I don’t know what happened”, more “this is the situation and this is the solution”.
More than a portal: a system to take problems off your desk
All these problems have one thing in common: they steal your time, energy and focus.
The Arcos B2B portal is built to absorb that complexity: orders, stock, documentation, addresses, due dates and new products are all managed in one place, with up‑to‑date data and clear processes.
That way, you can focus on what really matters: your business, your teams and your customers, knowing you have a supplier acting as a partner, working every day so you have fewer problems on your desk and more straightforward decisions to make.
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7 everyday problems Arcos B2B solves for you (and how)
In retail, horeca or distribution, everyone says the same thing: time is scarce, manual tasks keep piling up and any mistake in orders, invoices or stock quickly turns into a fire to put out.
The Arcos B2B portal is designed precisely to tackle those pain points one by one and turn them into simple, fast and traceable processes.
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