{"id":14597,"date":"2026-01-28T09:58:05","date_gmt":"2026-01-28T08:58:05","guid":{"rendered":"https:\/\/blog.arcos.com\/?p=14597"},"modified":"2026-01-28T10:10:04","modified_gmt":"2026-01-28T09:10:04","slug":"arcos-b2b-un-service-concu-pour-accompagner-chaque-client-professionnel-pas-a-pas-2","status":"publish","type":"post","link":"https:\/\/blog.arcos.com\/fr\/arcos-b2b-un-service-concu-pour-accompagner-chaque-client-professionnel-pas-a-pas-2\/","title":{"rendered":"Arcos B2B : un service con\u00e7u pour accompagner chaque client professionnel, pas \u00e0 pas"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _dynamic_attributes=\u00a0\u00bbbackground_image\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb1deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(0,0,0,0.89) 0%|rgba(0,0,0,0.35) 30%|rgba(0,0,0,0.2) 100%\u00a0\u00bb background_image=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@\u00a0\u00bb background_blend=\u00a0\u00bboverlay\u00a0\u00bb custom_padding=\u00a0\u00bb250px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.19.5&Prime; 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_builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5f5&Prime; custom_padding=\u00a0\u00bb15px||26px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto|300|||||||\u00a0\u00bb custom_padding=\u00a0\u00bb|130px||130px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|80px||80px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Le portail B2B d\u2019Arcos n\u2019est pas seulement une plateforme de commande : c\u2019est la meilleure preuve de notre capacit\u00e9 \u00e0 accompagner chaque client professionnel avec un service de proximit\u00e9, rapide et fiable, au quotidien comme dans les moments cl\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#3a454e\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto||||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb23px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<h2 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\"><span style=\"color: #ffffff;\">Siempre a tu lado: personas + tecnolog\u00eda<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#FFFFFF\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_padding=\u00a0\u00bb|130px||130px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|80px||80px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div id=\"bannerR\">\n<div id=\"lipsumcom_right_siderail\" align=\"center\" data-freestar-ad=\"__300x600\"><\/div>\n<\/div>\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Derri\u00e8re le B2B se trouve une \u00e9quipe qui conna\u00eet parfaitement le secteur, vos rythmes de travail et les v\u00e9ritables urgences d\u2019un magasin, d\u2019un distributeur ou d\u2019un op\u00e9rateur horeca. La technologie est pens\u00e9e pour vous aider, jamais pour remplacer la relation humaine.<\/p>\n<p>Notre objectif est que vous puissiez effectuer 90\u202f% de vos d\u00e9marches en quelques secondes, et que pour les 10\u202f% restants, une personne qui vous conna\u00eet par votre nom soit l\u00e0 pour vous accompagner.<\/p>\n<p>C\u2019est pourquoi nous combinons un portail complet avec des canaux de contact directs\u202f: t\u00e9l\u00e9phone, e\u2011mail et un lien constant avec l\u2019\u00e9quipe commerciale de votre r\u00e9gion. Ainsi, nous vous garantissons non seulement des r\u00e9ponses rapides, mais aussi des conseils pertinents, des solutions alternatives et un v\u00e9ritable soutien en cas d\u2019impr\u00e9vu.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"un-b2b-preparado-para-el-da-a-da-real\" class=\"mb-2 mt-4 font-sans font-semimedium visRefresh2026Fonts:font-bold text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\" style=\"text-align: center;\"><span style=\"color: #ffffff;\">Un B2B pr\u00eat pour le quotidien r\u00e9el.<\/span><\/h2>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<ol>\n<li>Le B2B d\u2019Arcos a \u00e9t\u00e9 con\u00e7u en pensant \u00e0 votre fa\u00e7on de travailler, pas \u00e0 la n\u00f4tre. C\u2019est pourquoi vous pouvez\u202f:Consulter les stocks avant de passer une commande, afin d\u2019\u00e9viter les ruptures inattendues.<\/li>\n<li>T\u00e9l\u00e9charger vos commandes, bons de livraison et factures d\u00e8s que votre service comptable ou financier en a besoin.<\/li>\n<li>V\u00e9rifier les \u00e9ch\u00e9ances et garder le contr\u00f4le de vos paiements sans attendre un relev\u00e9.<\/li>\n<li>Acc\u00e9der aux promotions et nouveaut\u00e9s pour planifier vos campagnes \u00e0 l\u2019avance.<\/li>\n<\/ol>\n<p>Tout cela permet de r\u00e9duire les appels, les e\u2011mails et les d\u00e9lais, mais surtout de vous donner le contr\u00f4le. Vous d\u00e9cidez quand vous connecter, quoi consulter et comment organiser votre travail, avec des informations claires et toujours \u00e0 jour.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||4px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb2560px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/blog.arcos.com\/wp-content\/uploads\/2025\/11\/Arcos_Fabrica5315-scaled.jpg\u00a0\u00bb title_text=\u00a0\u00bbArcos_Fabrica5315&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb0px||24px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-937824ca-e831-46c6-b7e2-284fc452a523%22:%91%22background_color%22%93}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto|300|||||||\u00a0\u00bb custom_padding=\u00a0\u00bb|130px||130px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|80px||80px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<h2 id=\"soporte-especializado-para-cada-tipo-de-cliente\" class=\"mb-2 mt-4 font-sans font-semimedium visRefresh2026Fonts:font-bold text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">Un accompagnement sp\u00e9cialis\u00e9 pour chaque type de client.<\/h2>\n<p>&nbsp;<\/p>\n<p>Tous les clients n\u2019ont pas les m\u00eames besoins. Un distributeur, une boutique gourmet et un groupe de restauration fonctionnent selon des logiques et des rythmes tr\u00e8s diff\u00e9rents. Notre service s\u2019adapte \u00e0 cette r\u00e9alit\u00e9\u202f:<\/p>\n<ol>\n<li>Pour le retail, nous aidons \u00e0 optimiser l\u2019assortiment, la pr\u00e9sentation et la rotation des produits.<\/li>\n<li>Pour le secteur horeca et les professionnels, nous privil\u00e9gions la disponibilit\u00e9, la fonctionnalit\u00e9 et la continuit\u00e9 des r\u00e9f\u00e9rences.<\/li>\n<li>Pour les distributeurs, nous mettons l\u2019accent sur l\u2019efficacit\u00e9 op\u00e9rationnelle, la documentation et les outils commerciaux.<\/li>\n<\/ol>\n<p>Le portail B2B constitue une base commune pour tous, mais l\u2019accompagnement de notre \u00e9quipe commerciale et du service client s\u2019ajuste \u00e0 votre profil, \u00e0 votre volume d\u2019activit\u00e9 et \u00e0 vos besoins sp\u00e9cifiques.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"acompaamiento-en-la-adopcin-del-b2b\" class=\"mb-2 mt-4 font-sans font-semimedium visRefresh2026Fonts:font-bold text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">Accompagnement dans l\u2019adoption du B2B<\/h2>\n<p>&nbsp;<\/p>\n<p>Nous savons que tout changement dans la mani\u00e8re de travailler peut susciter des doutes\u202f: nouveaux acc\u00e8s, nouvelles interfaces, nouveaux processus. C\u2019est pourquoi nous ne vous laissons pas seul \u201cdevant un site web\u201d. Nous vous aidons \u00e0\u202f:<\/p>\n<ol>\n<li>Demander la cr\u00e9ation et la configuration de votre compte.<\/li>\n<li>Cr\u00e9er des utilisateurs par service (achats, administration, logistique).<\/li>\n<li>D\u00e9finir les r\u00f4les et les autorisations pour que chacun acc\u00e8de uniquement aux informations dont il a besoin.<\/li>\n<li>Int\u00e9grer l\u2019utilisation du portail dans votre routine quotidienne (r\u00e9assorts, cl\u00f4tures mensuelles, campagnes).<\/li>\n<\/ol>\n<p>Le commercial Arcos peut s\u2019installer \u00e0 vos c\u00f4t\u00e9s, dans vos locaux ou en visioconf\u00e9rence, pour parcourir le portail pas \u00e0 pas et l\u2019adapter \u00e0 votre fa\u00e7on de travailler.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbAbout\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb90deg\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbBest Beans Row\u00a0\u00bb module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bbnone\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|3px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/blog.arcos.com\/wp-content\/uploads\/2025\/11\/Arcos_Fabrica6633-scaled.jpg\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_divider show_divider=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb height_tablet=\u00a0\u00bb40vw\u00a0\u00bb height_phone=\u00a0\u00bb40vw\u00a0\u00bb height_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#3a454e\u00a0\u00bb custom_padding=\u00a0\u00bb8%|230px|8%|55px|true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|80px||80px|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|40px||40px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-937824ca-e831-46c6-b7e2-284fc452a523%22:%91%22background_color%22%93}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_divider color=\u00a0\u00bb#FFFFFF\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||25px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto||||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||8px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb23px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<h2 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Respuesta r\u00e1pida cuando algo no sale perfecto<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text module_class=\u00a0\u00bblista-azul\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">En toute op\u00e9ration, des impr\u00e9vus peuvent survenir : une question sur une facture, une commande urgente, une adresse de livraison qui change au dernier moment. L\u2019important n\u2019est pas que rien n\u2019arrive jamais, mais la mani\u00e8re dont nous r\u00e9agissons quand cela se produit.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Avec le portail B2B, vous pouvez identifier et documenter un incident en quelques secondes (en visualisant num\u00e9ros de commande, bons de livraison, factures et dates). \u00c0 partir de l\u00e0, notre \u00e9quipe s\u2019engage \u00e0 vous apporter une solution claire, avec des d\u00e9lais et des \u00e9tapes pr\u00e9cis.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Cela r\u00e9duit les incertitudes et vous permet, \u00e0 votre tour, de donner une r\u00e9ponse professionnelle \u00e0 vos propres clients.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb23px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<h2 class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0\">Un partenaire, pas seulement un fournisseur.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto|300|||||||\u00a0\u00bb custom_padding=\u00a0\u00bb|130px||130px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|80px||80px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|0px||0px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<div class=\"page\" title=\"Page 3\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Tout cet \u00e9cosyst\u00e8me compos\u00e9 du portail B2B, du support commercial et du service client poursuit un seul objectif\u202f: vous faire sentir qu\u2019Arcos est un v\u00e9ritable partenaire de d\u00e9veloppement, et non seulement un fournisseur de produits.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Nous voulons que collaborer avec nous soit simple, pr\u00e9visible et rentable pour votre entreprise.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Si vous travaillez d\u00e9j\u00e0 avec Arcos, l\u2019\u00e9tape naturelle suivante est d\u2019int\u00e9grer le B2B dans votre quotidien avec notre accompagnement. Si ce n\u2019est pas encore le cas, nous sommes pr\u00eats \u00e0 cr\u00e9er votre compte, \u00e0 vous \u00e9couter et \u00e0 adapter notre service \u00e0 ce dont vous avez r\u00e9ellement besoin.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbrecetas-tipo\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5f5&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbRoboto||||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||15px|||\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb23px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<h2>Vous pourriez \u00e9galement \u00eatre int\u00e9ress\u00e9:<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#000000&Prime; divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px|490px|0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||25px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row module_id=\u00a0\u00bbrelated-posts-cuidados\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][dgbm_blog_module posts_number=\u00a0\u00bb3&Prime; type=\u00a0\u00bb3&Prime; 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