Quality as a commitment: the principles that ensure every Arcos knife

In an increasingly competitive market, simply talking about quality isn’t enough: it’s essential to demonstrate, day after day, how the product delivered to professionals is managed, monitored, and improved. Arcos’ quality policy isn’t just an internal document; it’s the cornerstone of a company renowned both within and outside of Spain for the safety, innovation, and reliability of its cutting tools. This explains the true value of a well-implemented policy for those who must make rigorous choices and cannot afford to make mistakes.

Today’s quality is never enough: what’s good this month might not be sufficient a year from now. That’s why continuous improvement is a daily requirement that involves all staff and encompasses everything from the products themselves to documentation and procedures. There are no magic formulas here, but there is routine and high standards: identifying potential improvements, implementing changes, and measuring results as often as necessary.

Beyond machines and technology, true quality stems from the people who manufacture and manage the products. Arcos’ policy emphasizes ongoing training and self-monitoring: each employee is responsible for their immediate product and can—and should—detect and correct any defects, thus preventing nonconformities before they reach the customer. This creates an environment where improvement depends not only on management or audits, but on the genuine commitment of the entire workforce.

A professional knife is only as good as the steel or plastic it’s made from. That’s why Arcos carefully cultivates relationships with and continuously evaluates its suppliers, selecting only raw materials that allow them to maintain—or exceed—their own and legal standards. Long-lasting partnerships and ongoing technical dialogue with suppliers ensure consistent quality, something professionals appreciate in the regularity of batches and the ability to anticipate needs for large industrial projects.

The food and hospitality sector is changing rapidly. Arcos prioritizes flexibility in management and manufacturing, adapting processes and products to new demands, legislation, and market trends. This allows for adjustments to the product range and delivery times, enabling customization and solutions for urgent or special needs in each sector, without compromising quality.

Arcos’ policy includes an absolute commitment to complying with current legislation, food safety regulations, and all requirements agreed upon with national and international clients. Furthermore, it anticipates potential risks, managing them proactively to maintain results, enhance positive effects, and reduce undesirable ones. In this way, the company provides maximum transparency and proactive preparation for internal and external audits.

The weight of tradition is not at odds with constant renewal. Our quality policy places special emphasis on automating processes, investing in innovation, and promoting technologies that help simplify operations, reduce defects, improve costs and lead times, and ultimately, keep Arcos at the forefront of European cutlery. This allows us to produce more, better, and safer cutlery for the end user.

The future is inconceivable without environmental commitment. Arcos is committed to the responsible consumption of raw materials and energy, the continuous improvement of processes to minimize waste and emissions, and the design of products focused on long lifecycles and reduced environmental impact. This vision is not only a competitive advantage but also an ethical obligation to customers, employees, and the environment.

Arcos’ quality policy is an invitation to rigorous evaluation and data-driven choices: processes designed, reviewed, and improved daily; a direct customer focus; regulatory compliance; and genuine sustainability at the heart of every decision. For industrial, hospitality, and retail professionals, this translates into reliability, safety, and products that deliver where others only make promises.